I was extremely disappointed in the alterations that were completed by their preferred business Alternations by Tina. I was disappointed in the lack of clear communication once we made our purchases. Having to make constant phone calls and multiple trips to the shop (+45 minute drive) was frustrating. My bridesmaid’s shoes were ordered +12 weeks after the dress and shoes were paid for because they were waiting for the matron of honor to select her shoes so they could place the order at one time but my matron of honor was not purchasing her shoes from this shop. My veil did not arrive in time for my bridal portraits (it was ordered +15 weeks prior) but they did let me borrow one of the veils from the shop to use for my portraits. I had to call to check on the status of my invitation proof, my veil and a pair of shoes for my bridesmaid. Once my dress arrived things became difficult. Everyone was friendly and got to know me, my mother and bridal party on a first name basis. , mother of bride dress and invitations from the shop.